FAQs

Please read our FAQs page to find out more.

Is my payment information secure?

Absolutely. We take your security seriously. All payment transactions are encrypted using industry-standard SSL (Secure Sockets Layer) technology. We do not store your full credit card details on our servers after the transaction is complete.

What should I do if I entered the wrong shipping address?

Please contact us immediately at support@yourwebsite.com with your order number and the correct address. We can only modify the shipping address if the order has not yet been processed for shipment. We are not responsible for orders shipped to an incorrect address provided by the customer.

Can I use the product while it's charging?

For most of our products, yes, you can use them while charging. However, for the best long-term battery health, we recommend using the device unplugged whenever possible.

How can I become a retailer or distributor for your products?

We welcome inquiries from qualified businesses. Please visit our "Wholesale" or "Become a Partner" page on our website, or contact our business development team directly at business@yourwebsite.com.

How can I provide feedback or suggest a new feature?

We love hearing from our customers! You can send your feedback and feature suggestions directly to our product team at support@yourwebsite.com. Your input is invaluable in helping us improve our products.

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